East Coast Office
East Coast Office
Midwest Office
79 W. Market Street Suite · 300 · Bethlehem, PA 18018
1-866-BSI-Benefits
28411 Northwestern Hwy · Southfield Suite · 1150 · MI 48034
248.945.0088

CONCIERGE SERVICE

BSI’s in-house customer service department is a value-added service that BSI provides to assist and advocate for members when navigating the healthcare system in dealing with difficult health situations. The customer service team helps to take the burden off employees who are trying to receive resolutions to questions and concerns they have regarding their health insurance. Our customer service team provides concierge service when addressing the needs of members as it relates to their health insurance plan and navigating the healthcare system.

BSI’s customer service department works through the following four areas to resolve a member’s issue.

BSI’s service model is designed to minimize the workload assumed by our clients, their employees and their employees’ family members. BSI ensures our clients are supported appropriately on a daily, monthly and yearly basis.

how can we help you?

Contact us at the BSI office nearest to you or submit a business inquiry online.

“What happens to one of us matters to all of us.”

Tony DaRe
CEO, BSI Corporate Benefits
ALERT: Information pertaining to COVID-19 can be found on the COVID-19 FAQ’s Tab – If you need additional information, please contact us. We are here to provide pertinent information for our clients and insured members 24/7.
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