Navigating Health Scares with Confidence: How BSI CORE Helps Members Take Control of Their Health

Navigating Health Scares with Confidence: How BSI CORE Helps Members Take Control of Their Health

Nick Tranguch
Chief Growth Officer

July 30, 2025 2 min Read

Health scares can be overwhelming and emotionally exhausting, often leaving even the most organized individuals feeling lost in a complex and confusing medical system. Whether it’s a frightening diagnosis, unfamiliar medical terminology, or the stress of finding the right doctor, these moments call for more than just access to care, they require trusted guidance and expert support.

At BSI, we recognize that navigating serious health challenges demands a comprehensive support system. That’s why BSI CORE offers clients exclusive access to services designed to support members at every stage of their health journey, especially during times of uncertainty.


Immediate Access to Expert Medical Advice

When facing serious medical conditions, getting reassurance or a second opinion can make all the difference. Through the BSI CORE funding model, employers gain access to expert medical consultations with leading specialists who can review diagnoses, treatment plans, and medical records, ensuring members have the information they need to make informed decisions when it matters most.


Clinical Advocacy and Personalized Support

A standout feature of BSI CORE is its clinical advocacy resource, which offers personalized clinical support and patient advocacy. Members are paired with experienced nurse navigators specializing in areas such as oncology, cardiology, orthopedics, and pediatrics. These professionals:

  • Provide one-on-one education
  • Explain test results and diagnoses
  • Prepare members for appointments
  • Research and evaluate tailored treatment options

This support also includes help organizing medical records, developing question lists, and simplifying complex medical information. For members managing chronic conditions like diabetes or high blood pressure, the program offers wellness coaching, nutrition education, and tobacco cessation resources, delivering comprehensive care that improves both outcomes and quality of life.


Proactive, Data-Driven Member Outreach

BSI is committed to going beyond traditional benefits by taking a proactive, data-driven approach to identify members who may be at higher risk or navigating complex health needs. By using advanced analytics to flag indicators such as high-cost claims or chronic medication use, BSI is able to reach out directly to members who can benefit most from additional education and guidance.

Through this personalized outreach, members receive targeted support on how to:

  • Lower out-of-pocket healthcare costs
  • Improve medication adherence
  • Make better use of their available health resources
  • Support long-term health and wellness goals

Taking Control with Confidence

Facing a health scare doesn’t have to mean facing it alone. With personalized support, expert guidance, and a focus on whole-person wellness, BSI CORE empowers members to take control of their health journey with access to high-level, trusted support.