East Coast Office
East Coast Office
Midwest Office
205 Webster St · Bethlehem, PA 18015
1-866-BSI-Benefits
28411 Northwestern Hwy · Southfield Suite · 1150 · MI 48034
1-866-BSI-Benefits

No Lazy Answers: Elevating the Client Experience at BSI Corporate Benefits

At BSI Corporate Benefits, our service philosophy revolves around providing thorough responses and comprehensive solutions – never settling for “lazy answers.” We pride ourselves on going above and beyond to explain benefit options, address complex inquiries, assist with claims, and relay information in easy to understand terms so clients and insured members can make better and informed decisions about their benefits and healthcare needs. 

With many interactions today, there can be a tendency to prioritize efficiency and convenience over personalized customer service and attention to detail. BSI was founded with the mission to serve and advocate for clients and to provide a level of customer support and guidance unmatched by other consultants. We understand when clients partner with us, they are investing in our consulting services to gain expertise they may not have internally. By offering detailed explanations and avoiding shortcuts, our team continuously demonstrates the value of their knowledge and expertise.

Navigating the Complex World of Employee Benefits

Our team is composed of industry leading experts who have made it their life mission to not only understand the complex world of employee benefits, but to be a go-to resource for clients. By ensuring that every interaction is grounded in thorough knowledge, attention to detail, and integrity, which is what the “i” stands for in BSI, we empower our clients and their insured members to make informed decisions. We understand that every inquiry represents an opportunity to demonstrate our expertise, foster trust, and optimize the performance of our clients benefits plans. At BSI we believe every question warrants a thorough response. We not only take the time to listen, understand specific challenges, and tailor solutions that align with our clients’ goals and circumstances, but provide them with reliable answers that demonstrate our industry knowledge, commitment to transparency and integrity. 

Negative Impact of Lazy Answers

Our clients often seek guidance because they lack the expertise or time to navigate the complexities surrounding employee benefits. Employee benefits can be intricate, involving legal regulations, financial considerations, new technologies, and emerging trends. By staying informed and providing proactive advice, we help our clients capitalize on opportunities, and help them stay informed of new benefits offerings and regulations. Being compliant with laws and regulations is paramount. Lazy answers that overlook regulatory requirements and emerging trends can have a negative impact on any business. By staying updated and providing accurate information, we help clients navigate complex issues proactively, mitigate potential risks and offer benefits that align with what employees are looking for today. 

The importance of providing thorough and up-to-date guidance on employee benefits cannot be overstated. At BSI, our clients can be assured our team goes above and beyond to contribute to the success of their employee benefits plan ensuring they are up-to-date on the latest benefit offerings, trends and regulations. Simply put–here at BSI, lazy answers just aren’t good enough. 

Is your current employee benefits strategy suffering from “Lazy Answers?” If so, reach out to us to see what great consulting looks like.

Click here to read more from the BSI blog, Wise & Well.

how can we help you?

Contact us at the BSI office nearest to you or submit a business inquiry online.

BSI has proven, time and time again, they stand behind every word they say to you and you are guaranteed to get the best possible options for employees and to also experience better quality services along with significant savings to the agency and/or business.

Anita Jo Paukovits,
Executive Director, Children's Home of Easton