BSI utilizes several methods to ensure the satisfaction of our clients. While serving as an advocate for our clients on both a human and financial level, we become integrated with our clients on a daily basis. As we engage with our clients, we are constantly seeking feedback to better assist our clients and their employees. As a result of our continued engagement, we are able to measure our clients’ satisfaction through direct interpersonal interactions. By adhering to our mission statement, we have successfully established a proactive approach that fosters open communication with our clients and their employees.